Customer Support

At Mid-State Teledata, service after a sale is priority number one.  Our customer service staff consists of highly trained individuals who have been factory-trained on all the telephone equipment Mid-State Teledata sells.  In-house training on new products prior to consumer release is an ongoing practice for every technician.  Our customer service representatives will meet with you personally prior to installation to be sure that all of your telecommunications needs are met.  We will also conduct full on-site training at cutover.  Our technicians are well-versed in network configurations, fiber optics, and all structured premise voice and data wiring, allowing Mid-State Teledata to manage all of your telecommunication needs.

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click here to download adobe readerClick Here to download Adobe Reader. Guides are in pdf format.

2000 Series Telephone User Guide280kb
5000 Series Quick Reference Guide362kb
CIX 40 Voice Mail User Guide1.40mb
CIX CTX IPK DKT User Guide2.85mb
DKT2204 Dkt 2304 Cordless Phone User Guide956kb
DKT IPK Telephone Quick Reference Guides575kb
My Phone Manager User Guide2.69mb
Strata DK Digital User Guide1.19mb
Toshiba 5000 Series User Guide1.53mb
Voice Mail Flow chart User Guide411kb
Voice Mail System Admin Guide320kb
Voice Mail User Guide947kb

Mid-State Teledata
10 Gramar Avenue
Prospect, CT 06712

Phone: 203-758-0007
Fax: 203-758-0488
Toll Free: 800-626-1617
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